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Aggressive competition, consumer demand for more professionalism and competence, the impact of technology, and the increasing complexity of insurance products makes education a key component of any professional agent's success. PIA Association for Nebraska & Iowa provides a variety of continuing education and professional development programs throughout the calendar year.
CIC, CISR, & CPSR Certification
In addition, PIA is the sponsor of the Certified Insurance Counselor (CIC) and
Certified Insurance Service Representatives (CISR) programs in Iowa. Along with the CIC and
Certified Professional Service Representative (CPSR) programs in Nebraska the CIC, CISR, and CPSR programs are nationally recognized designation programs. The CIC program provides practical knowledge to enhance the careers and improve the bottom lines of property/casualty insurance professionals. The CISR and CPSR programs are designed for insurance agency personnel, including agents and customer service representatives, and they stress the understanding and analysis of risks, exposures, and coverages; freedom from errors and omissions (E&O) claims; cross-selling and account rounding; and a practical knowledge of insurance products.
You and your agency can enjoy the following benefits of PIA's exceptional education programs:
- Greater knowledge, confidence and image
- Increased sales and renewals
- Decreased exposure to E&O
- Better-trained staff on your frontline
PIA also offers ethics courses that will meet your continuing education requirement and may earn a discount on your E&O insurance.
All Utica policyholders premium discounts are available by attending the following programs: CIC Agency Management, CISR Agency Operations, Dynamics of Service and E&O Seminars.
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